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I'm not receiving password reset or verification emails from Trello

Pablo Fortea September 13, 2018

Hi All,

Thanks in advance!

I signed up Trello some days ago but I do not receive any verification emails or password reset emails to. However, when I change the email address to a private account, everything works fine and I am able to verify myself.

I have add do-not-reply@trello.com and  invitation-do-not-reply@trello.com to my address book and nothing.

I have checked spam and I have white listed, but no emails are getting.

Any idea or help?

 

Pablo

 

 

 

1 answer

0 votes
Torben_trello
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 14, 2018

Can you please reach out to trello.com/contact with that email? We'll be happy to check our logs and investigate what may have happened.

Pablo Fortea September 14, 2018

Thanks.

I will send it now.

 

Pablo

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