Come for the products,
stay for the community

The Atlassian Community can help you and your team get more value out of Atlassian products and practices.

Atlassian Community about banner
4,361,231
Community Members
 
Community Events
168
Community Groups

I lost the text in a checklist that is in a card. Is there some way to rewind the board to get it?

This morning I made a card (on my iPad, running latest iOS Trello). In the card I made a Checklist. When I last added an item there were four items. When I returned to the card (on my iPhone SE) the Checklist said “0/4” but there were no items in the Checklist.

I assume it was a sync issue but I need those items. I don’t remember them all.

Is there anything I can do to get them back? Some apps (e.g. Google Sheets) keep a running version history. Does Trello do that? I was confused about what was happening when I first realized this and made a second checklist, but it has no items.

I have looked for ways to move backward in time through the sync history but could not find a way. I searched for words I could remember but “no cards” contained them. (I admit, I still have trouble finding the controls with this app, trouble finding the switch I want to flip.)

Can you help me?

Thank you.

[to the right it says “include relevant screenshots” and I would like to, but I see no way to attach a screenshot on this webpage.]

2 answers

0 votes

I always make backup copies of the boards, just call them BAK with date and then board name.

Then, if there is an issue, I can go to a card and copy it over, or substitute the full board if somebody has been naughty.

I closed the app. Flipped the ‘clear cache’ switch, in iOS Settings. Reopened and all was well.

PHew!

This worked for me too.

Suggest an answer

Log in or Sign up to answer
TAGS
Community showcase
Published in Trello

A Trello template to help you clean up your Confluence Space

Calling all Trello + Confluence users! We're celebrating all things Work and Wellness in our Confluence collection, where our team has been sharing activities to create more mindfulness around the ...

946 views 4 13
Read article

Atlassian Community Events