I lost access to a board and I want access back

[The Savior _TS The Writer_]

I was the owner of this workspace, having access to all 10 boards, and someone removed me from the workspace and readded me and now I had to reopen all the boards but no matter how hard I try for one of the boards it says I don't have access to it
here's what the link was if that helps: https://trello.com/b/kCy52wBz/the-saviors-info
So I can't even reopen the board :sob:

[Alisson Sartor]

Hello, Johnny

You are the admin of the board and an admin of the workspace, are you sure you are connected on the correct account? Are you logged on Trello on the account [j***ny**nes2**8@g**il.c*m]

I had to obufuscate for security reasons, but in case you recognize this email, this is the account that is admin of both.

Kind Regards
Alisson
Trello Team

[The Savior _TS The Writer_]

This IS that account, that is literally my Main email which is on this account

[The Savior _TS The Writer_]

This is what I see when I go to the link

[The Savior _TS The Writer_]

I swear, I shouldn't have dared official to remove me just cuz I didn't believe he could when he said that he could

[The Savior _TS The Writer_]

If you can, just add one of my MANY alts to it (if you can) so I can just readd myself

[john jone]

This is my main alt account

[The Savior _TS The Writer_]

Message from the "alt" above is confirmed

[The Savior _TS The Writer_]

don't ask why I have so many emails, I just have them for other things like discord for a bit of trolling if you know what I mean

[The Savior _TS The Writer_]

I am still actively waiting for my access back

[Alisson Sartor]

Hello, Jhonny

Thanks for the information.

The board you mentioned was closed 2025-01-23, can you check your closed boards to see if you are able to find it?

More informations can be found on the tutorial below

https://support.atlassian.com/trello/docs/reopening-a-closed-board/

Kind Regards

[The Savior _TS The Writer_]

it ain't there 

[Alisson Sartor]

Hello Johnny,

It seems there might be some confusion due to multiple accounts. Here’s a clearer breakdown:

The account associated with the board you mentioned is johnnyjj45. The email linked to this account is partially obscured as [j**nnny*o**s2**8@*m**l.c**]

You also have another account, johnnyjones26, which uses almost the same email address: [j**nny*o**s2**8@*m**l.c**]

To resolve the issue, I suggest the following steps:

• Log in to your johnnyjones26 account.

• Add the johnnyjj45 account to your workspace.

• Check the closed boards to see if you can find the specific board you are looking for.

Kind Regards

[The Savior _TS The Writer_]

I don't know how to log into accounts with the same email :/

[The Savior _TS The Writer_]

Also, I Believe I only had THIS account on the Trello board and no others

[Alisson Sartor]

Hello.

The accounts are on two different emails, Trello accounts can't share the same emails. If you noticed on my obufscate, one of the accounts has 3 N and the other 2, hope it helps!

Kind Regards

[The Savior _TS The Writer_]

oh right, that would be my alt Email, let me check it

[The Savior _TS The Writer_]

That alt account

[Alisson Sartor]

Hello, Johnny

Just for make sure since with the screenshot provided i can be certain of what i'm seeing.

Are you logged on the account johnnyjj45 - [j**nnny*o**s2**8@*m**l.c**] ?

• Log in to your johnnyjones26 account.

• Add the johnnyjj45 account to your workspace.

• Check the closed boards after this on the account johnnyjj45 to see if you can find the specific board you are looking for.

Kind Regards

[The Savior _TS The Writer_]

The screenshot I just shown that has no closed boards is the "johnnyjones26" account, as it was never added to that board in the first place, only the "johnnyjj45" account was and ONLY that account

[Alisson Sartor]

Hello

I opened a ticket on your behalf with the support team, they will reach out to you.

Kind Regards

[Alisson Sartor]

Hello, @The Savior _TS The Writer_ 

Our support team answered your ticket, can you check your mailbox to see if you received?