I have a board on a "Migrated Personal Workspace 3" that I would like to move to my normal Workspace

Jens Ågeland February 2, 2025

I have a board on a "Migrated Personal Workspace 3" that I would like to move to my normal private Workspace. How can I do that?
I tried to use the "Change Workspace" but nothing happened.
Please help. Thank you!

1 answer

1 accepted

1 vote
Answer accepted
Alberto Estévez
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 3, 2025

Hi Jens

Thank you for reaching out to the community.

If the "Change Workspace" option isn’t working, there are a few alternative ways to move your board to your normal private Workspace.

Try these steps:

Method 1: Use "Change Workspace" Again (Ensure Permissions)

  1. Open the board you want to move.
  2. Click on Board Menu ( or Show Menu in the top right corner).
  3. Select "More" → "Settings" → "Change Workspace."
  4. Choose your private Workspace and confirm the move.

If this doesn't work:

  • Make sure you're an admin of both Workspaces.
  • Ensure your target Workspace allows adding new boards (some Workspace settings restrict this).

 

Method 2: Manually Copy the Board to Your Private Workspace

If the direct move isn’t working, you can create a copy of the board in your preferred Workspace:

  1. Open the board you want to move.
  2. Click on the Board Menu (top right).
  3. Select "More" → "Copy Board."
  4. In the pop-up:
    • Name the new board (or keep the same name).
    • Under "Workspace," select your private Workspace.
    • Choose whether to keep cards, checklists, and labels (enable these options if needed).
  5. Click "Create" to generate a duplicate of your board in the new Workspace.
  6. Once confirmed, you can delete the old board (if necessary).

 

⚠️ You will lose card comments and activity history.

  • Card descriptions, labels, checklists, and due dates will copy over.
  • Attachments remain intact.
  • Card comments, activity logs, and member assignments will NOT transfer.

Workaround to Preserve Comments:

If keeping comments is crucial, consider moving lists instead (Method 3) instead of copying the board. When you move lists/cards to a new board, all comments and activity history remain intact.

Let me know if you need help figuring out the best approach for your situation! 🚀

  

Method 3: Move Lists to a New Board in Your Private Workspace

If copying the entire board isn’t ideal, you can move individual lists to a new board:

  1. Create a new board in your private Workspace.
  2. On your original board, click the three dots () next to a list.
  3. Select "Move List" and choose the new board.
  4. Repeat this for all lists until everything is transferred.

 

Final Troubleshooting: If "Change Workspace" Still Doesn't Work

  • Refresh Trello or try using it in incognito mode.
  • Check Workspace Permissions (Some Workspaces restrict moving boards).
  • Try on a different device or browser.

• • If nothing works, contact Trello Support: https://trello.com/contact.

Jens Ågeland February 3, 2025

Thanks @Alberto Estévez for your reply

I tested all your three alternatives:

1, Got an error message "There was an error while moving the board. Please try again" and the board is not moved

2. The "Copy board" alternative is not visible for that workspace (but for my personal workspace)

3. The only board available in the list to move to is the board the list is already on

I will contact Trello Support. Thanks again for the help!

Alberto Estévez
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 4, 2025

I see. Have you checked if your user has admin privileges on the workspace the board is living that you would like to move?

Cheers!

Jens Ågeland February 4, 2025

Hey thanks!

I got an answer from the Trello support:

--------------------------------------------------------

Alberto's steps are correct and excellent for moving boards between workspaces. However, you can't move this board to a different workspace because you are a guest on the board, and it belongs to a Trello Enterprise. Once a board is part of an Enterprise Workspace, it can't be moved outside the Enterprise manually. This is due to an Enterprise feature called Enterprise data restrictions.

These restrictions were mainly designed to ensure that all Enterprise data is kept within the Enterprise and will not be left or moved outside of it. Unfortunately, these data restrictions for Enterprise customers can't be turned off or modified.

You can try some alternatives. You can request an Enterprise admin from the owner of the board you mentioned, to contact us. They can ask us to release the board and grant you control over it. Once they reach out to us, we will proceed with the next steps.

Please let me know if you have additional questions or concerns about this information, Jens. I'll be more than happy to help!

-------------------------------------------------------

I solved it myself by exporting the board to json and used a json import power-up to import it to a new personal board. I lost attachements and labels - but that will have to be ok.

Thanks!

Alberto Estévez
Rising Star
Rising Star
Rising Stars are recognized for providing high-quality answers to other users. Rising Stars receive a certificate of achievement and are on the path to becoming Community Leaders.
February 5, 2025

Good to know!

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
FREE
TAGS
AUG Leaders

Atlassian Community Events