I can't add the comments in my cards

Елена Красникова March 14, 2019

Hello, I've lost the comment ability. Last month it worked. How can I fix it? thanks 

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4 answers

0 votes
Julie Piontek
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March 5, 2024

I had the same problem. Turns out I was logged out. I logged back in and then could make/edit comments.

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Trevis Bailey May 5, 2021

Is this still open for debate? I'm having the same issue right now.

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Iain Dooley
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March 14, 2019

@Елена Красникова do you have commenting disabled?

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Jodi LeBlanc
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March 14, 2019

Hi @Елена Красникова that is very strange. Is this a personal board or are you part of a team? Have you tried a different browser to see if you are able to comment, or on a different device?Also, have you rebooted or cleared your internet cache recently?
Thanks,

Jodi

Елена Красникова March 14, 2019

Hi Jodi, it was my personal board. a week ago I've added 1 member. But I had many team boards in past with comment ability. I was not a problem ever. Now it's the same device (PC), browser (chrome). I didn't clear cache or rebooted since the first screenshots (15th Feb). there are the examples team board with comments adding 

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Елена Красникова March 14, 2019

Is any suggestion - clear the cache etc? log out didn't help

Jodi LeBlanc
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March 14, 2019

Thanks @Елена Красникова I would recommend you reboot your computer fully, clear your browsing history/cache and ensure you have the most recent version of Chrome. 

Please let me know if that resolves the issue. 

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