I can't access my board on the desktop application.

橋本和紀
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February 12, 2025

I am a Japanese user. I use Trello for task management. This question is translated using Google Translate.

"Question"

I cannot open a specific board (Board 1) in the desktop application. The current information is listed below.

- I can access Board 2, but not Board 1.

- It worked when I checked the task an hour ago.

- I can access Board 1 from the browser.

- I have tried resetting and reinstalling the app, clearing the browser cache, and restarting the PC, but I still cannot access it.

If anyone knows how to solve this problem, please help me.

2 answers

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Answer accepted
Sal
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 13, 2025

Hi @橋本和紀! Thanks for reporting this issue!

We've identified an issue with the latest update of the Desktop app for Trello that's causing these unintended issues when trying to navigate to your boards. 

Fortunately, you can use Trello on your browser as a workaround while we're working on a fix that will be released soon. 

For future updates on our progress, please visit our status page: https://trello.status.atlassian.com/

Thank you for your understanding! 

1 vote
橋本和紀
I'm New Here
I'm New Here
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February 12, 2025

I solved it myself.
I removed the "Slack" power-up and it started working.

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