I am not receiving trello email notifications

vicky_pugh August 5, 2024

I have not received email notifications from Trello for 2 months now, have checked all settings and tried everything suggested on help/ discussion pages. Even when I send the test notification it says it has been sent but I do not receive it. This is very frustrating and hard to keep track of everything I am working on without them!

1 answer

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Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 6, 2024

Hello, Vicky!

You mentioned you tried suggestions from the pages, but just to be sure:

Are you a watcher on the boards as well? Have you enabled the all notifications on the settings?

https://support.atlassian.com/trello/docs/receiving-trello-notifications/

Kind regards
Alisson
Trello Team

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