How to return my board which has been deleted by trello?

[mvksvd Максат]

The problem that my own board has been deleted by Trello, i have important information on this board "Мои планы", please help me to return this board.

[Alisson Sartor]

Hello, mvksvd Максат!

Trello doesn't delete any data unless they are against the rules

As per our Trello-specific Terms of Service, under Section 4. Account Activity, we may make boards ‘private’ where we reasonably believe content on such boards violates our Acceptable Use Policy. Without affecting any other remedies available to us, Atlassian may permanently or temporarily remove or disable access to content we deem unacceptable or terminate or suspend a user’s account or access to the services without notice or liability if Atlassian (at its discretion) determines that a user has violated this Acceptable Use Policy.

Did you believe that was the case?

Kind regards
Alisson
Trello team

[mvksvd Максат]

Hello Alisson,

Thank you for your response.

I believe my board was removed not due to a violation of the Acceptable Use Policy, but because I exceeded the board limit on my account. The board contained important information, and I would appreciate any assistance in restoring it.

Could you please clarify if there is any way to recover it?

Best regards,
Maksat