How to prevent Automation to "corrupt" a Jira Integration on Trello cards

[Rob van Eerd]

Hi there,

I have a successful integration with Jira from Trello.

I use this partially for my planning of activities (most important Jira tickets to follow up).

I can create Trello cards by pasting the URL to the Jira ticket which allows me to adjust my planning as needed.

This will then look like: 

For some situations, I would like to add labels to colorcode my Trello tickets.
This appears to only work for "regular cards as I do not seem to have the options for a Jira related Trello card:

This also means that when I drag these Jira related Trello cards to a list for which I created some automation to add labels, the Trello card is changed into just an URL but no more Jira integration.

Is this works as designed?
Or am I missing something?

Thanks for any advise.

Regards,

Rob van Eerd

[Marc - Devoteam · Accepted solution]

Hi @Rob van Eerd 

Welcome to the community.

It's not really a Trello card, but due to the fact you used the Jira power-up in Trello.

The Jira issue is shown as a card on a Trello board, but it's basically a link to the Jira issue.

[Rob van Eerd]

Thanks for your response @Marc - Devoteam

That's what I thought, so it is works as designed that all Trello features, valid for a real Trello card, are not applicable to a Trello card linked to a Jira ticket.

Too bad.

Regards,

Rob

[Marc - Devoteam]

Hi @Rob van Eerd 

Please accept my answer as a solution.

This will help other community member trying to solve the same.