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Thanks for reaching out!
I can see that you've been assisted with this in ticket CA-2216739.
For posterity, to switch from an annual plan to a monthly plan, you'll need to reach out to our billing team at https://trello.com/contact#/ as it's most likely you've already paid for the annual plan, or have a pending charge. Our billing team will be able to help you with that.
Please let us know if you have any other questions, and we'll be happy to help.
All the best,
The Trello Team