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How to Remove Time from Card Due Date?

Forcing the use of a due time, not just date on cards is causing confusion for my team and clients. 

Certain events are just date, not time specific.

Classic Example. A contractor commits to a site visit for a bid on 9/16. Half the time, they don't/won't/can't commit to a specific time and agree to call the homeowner enroute.

All is communicated, everyone happy until the clients checks their Trullo board and sees a time assigned and then it goes off the rails. 

I haven't seen this problem addressed since 2018. Am I alone on this? Anyone have a work around?

 

Thanks much!

1 answer

0 votes
Iain Dooley Community Leader Sep 15, 2020

@Katie Merritt you could set all your times to midnight, then your client will probably assume that you aren't going to arrive at midnight.

You could also add a label "Time to be Confirmed" or "Calling on Approach".

Or you could call the card "Confirm time for Site Visit Today" and set the due time to 9am.

Thats what I do, 23:59 on that day ... seeing as I do a lot of my work at night and well, if I said I would send it on that date, does give me the whole of the day (and evening).

Or 0:01 if its stuff coming to you

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