Hi @Ernie DeVincent ,
Welcome to the community!
The new members need to update their own profile picture on their accounts then you will able to see their picture.
For more information: https://help.trello.com/article/760-changing-your-profile-picture-avatar
Hello Community! My name is Brittany Joiner and I am a Trello enthusiast and Atlassian Community Leader. I'll be sharing with you a series of videos with my top tips on how to best use Trello...
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