How do I cancel my Premium subscription

[Akushi Morikawa]

I was on free trial for premium and after it ended I cancelled my subscription because I don't need it, but I am still getting billed over and over ( unsuccessfully because there's not enough money on my bank account). How can I cancel it completely and stop the billing ?

[Seon Shakespeare]

Hi @Akushi Morikawa,

Unfortunately, we can't directly fix billing issues here in the community. Your best bet is to reach out to Trello Support:

• Head over to https://trello.com/contact
• Choose "Billing" as the reason you're contacting them.

While you're waiting to hear back, it's worth double-checking your Trello account settings (profile icon > Settings > Billing) just in case there's any lingering subscription info.

Hope this helps!