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How do I access my departments cards?

I reset my password for my work email address and can no longer see my departments Trello cards or the ones that I have created. I need this issue fixed immediately as I upload a lot of work onto Trello. The first picture is what my Trello looks like compared to my colleagues (second picture) she is able to see the departments cards and create her own.

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Garrett Atlassian Team Oct 14, 2019

Sorry to hear about the trouble, Kiya.

Since this seems to be related to your account-specific details, please reach out to us at

Once there we can take a closer look more privately.

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