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How can I see e-mail content in a forwarded e-mail to a card?

flourishnaturebasedot August 12, 2023

When I forward an e-mail to a card I can't see the full content of the e-mail conversation. Is there a way to see the whole e-mail?

 

 

2 answers

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flourishnaturebasedot August 14, 2023

Thanks so much - actually I can now see the full content - thanks

0 votes
Lam
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 14, 2023

Hi @flourishnaturebasedot - Trello's email-to-board feature is intended to create a board with the following content:

 

  • The Subject of the email becomes the card's title.

  • The Body of the email becomes the card's description.

  • Attachments in the email will be added to the card.

 

There are limitations to the attachment size (10MB). If the limit is exceeded then the card may fail to be created or the attachments might be missed. Can you let me know if that might be the case? If not then can you let me know what context isn't coming through the card? eg text in the body of the email

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