Hello,
Good day! Just have few questions on how billing works when you upgrade for business class:
1. I understand that the upgrade will only cover 8 members (7 team member and 1 multi-board guest), what will happen since we have a total of 27 members in one of our boards? Will all be billed as premium users?
2. Are single-board guests billable?
3. Are there bulk discount if you upgrade to 30 business class users?
Thank you!
Welcome to the Community!
Single board guests aren't chargeable - however, please remember that should you add them to a second board, they automatically become multi-board guests and will be chargeable.
Business Class doesn't have discounts over a certain number of users (as far as I'm aware) unless you're a not-for-profit or educational establishment when there is a discount (70% and 30% respectively).
However, depending on whether you think it would be appropriate or not, you can contact the Sales team for Enterprise, details can be found here.
Esme :)
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No worries! I'll mention it to 'proper' Trello/Atlassian peeps, and see if they have further information about whether there are bulk discounts! Just so you know for sure!
Esme :)
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