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Google Chat and Trello accounts error not integrating?

Connor Ashcroft
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August 26, 2024

Get a red screen in browser saying there was an error linking the accounts.

I've enabled power ups. I've tried private browser.

Really need a solution for work - running a store and I'm doing a lot of web design and marketing, was hoping this would be a fruitful outsourcing!

1 answer

0 votes
Theodoro Reato
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 25, 2024

Hello Connor,
Welcome to the community.

I just checked our queue and didn't see any reports similar to yours. I'll need more information. :) 

Let's check your browser first. Clearing your cache/cookies and allowing cookies would change this type of error.

Please see the article Troubleshooting browser issues with Trello for detailed instructions on troubleshooting any problems with Trello in the browser.

If that doesn't work, let's:
1- Test using an incognito window of a supported browser like Safari, Chrome, Firefox, or Edge
2- Test in a different browser

Could you try this and let me know if you're still having problems? If you still have problems could you share a bit more details, are you facing the problem on Trello trying to enable a Power-Up? Or are you trying to add the Trello app to your Google Workspace? Or something else?

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