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For some reason when I go to the archive section only certain cards appear.

Jay Moore April 24, 2023

We have different colored covers for each card in our Archive.  But when we go to the archive only one type of project shows up.  In the past all of the cards have shown up in the Archive, didn't matter the color.  Is there a way to fix this?

1 answer

0 votes
Beverley
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 25, 2023

Hi Jay - welcome to the community!

Archived cards will remain archived indefinitely (unless they are unarchived or deleted by a board member). If there are cards that aren't showing for you when looking up archived cards, you can use the search bar to find the card, or scroll to the bottom of the archive list and select 'load more cards'.

We have a guide with more information about archived cards: https://support.atlassian.com/trello/docs/archiving-and-deleting-cards/

I hope that helps!

Jay Moore April 26, 2023

We know how to search for different archived cards, but the issue we are having is for some reason only one color (cover) shows up when we open the archive.

In the past all of the archived cards would populate, regardless of the color of the cover.

Beverley
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
April 26, 2023

Hi Jay,

The archived items are ordered by most recently archived. Is it possible that multiple cards with the same color (cover) were archived recently?

The archived items will load a certain number of cards a time. If archived items aren't showing right away, scroll to the bottom of the archived items, and click on the button 'Load more cards'.

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