Darshan Hiranandani - What should I do if I encounter a payment gateway error?

[Darshan Hiranandani]

Hey everyone, I am Darshan Hiranandani, recently ran into a payment gateway error while processing a transaction, and I'm unsure about the next steps to take. Has anyone else experienced similar issues, and if so, what actions did you take to resolve them? I have appreciate any advice or suggestions on how to handle payment gateway errors effectively. Thanks in advance for your help

[Nikola Perisic]

Welcome to the community @Darshan Hiranandani 

Currently, on the Atlassian's page there is no incidents reported regarding the issue that you are facing right now. You can subscribe to their page here: https://status.atlassian.com/

Have you tried using a different browser, cleared your cache? If you still encounter the same issues, and I believe you are receiving like 500 error code which indicates the error at the server side of the Atlassian, you should raise a support ticket for Atlassian: https://support.atlassian.com/contact/#/

I am tagging Atlassian as well, so this request gets a higher visibility.