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Creat an account and developed a board under wrong e-mail

Rebecca Moura
I'm New Here
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Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
May 6, 2024

Hello,

 

I've created a very important board under a wrong e-mail.

Forgot the password, and now I cant look in.

Can someone help me?

Its not possible to verify my e-mail do remember the password, because it doesnt exist!

1 answer

0 votes
Alex W
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 7, 2024

Hi @Rebecca Moura - welcome to the Community.

Unfortunately, if you've created your account with the wrong email, we can't change this. The only way to change the email of an account is to be logged into it. If you are still logged in, you can change your email at https://id.atlassian.com/manage-profile/email

If you're not logged in, and logging in requests a confirmation email, you won't be able to log in unless you find a way to access the incorrect email address and get the confirmation email. 

I recommend if you're not able to log in and change your email, that you start afresh with a new account in Trello. You can sign up again with the correct address at https://trello.com/signup

The account with the incorrect email address will stay active but be inaccessible.

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