Throughout history, people have used many forms of money: soap, cocoa beans, elephant tail hairs, tea, feathers, spices - even fishhooks! Today, the currency we need from you is a dollar (or two).
When you signed up for Trello, you provided us with a credit card ending in XXXX-XXXX-XXXX-XXXX. For the past 15 days, we've been unable to charge it, so your account balance is now in arrears in the amount of $48.61.
Could your card be expired? Use this link to add a new credit card to your account and we'll get your account caught up right away:
The link takes me to a page that looks like this:
You're in a team that has Business Class, which includes all the features of Gold. Your Trello Gold subscription will not auto-renew while you have Business Class. If you lose access to Business Class, you'll need to re-upgrade to Gold to continue using the Gold features.
Learn more about Business Class
Billing dateDescriptionAmount
1/7/2021 | Annual fee for Trello (Trello Gold Yearly) for the period January 07, 2021 to January 07, 2022. | Billed: $48.61 |
5/17/2018 | Balance charged to your MasterCard Credit Card, XXXX-XXXX-XXXX-XXXX | Paid: $48.56 |
5/17/2018 | Annual fee for Trello (Trello Gold Yearly) for the period May 16, 2018 to May 16, 2019. | Billed: $48.56 |
5/12/2017 | Balance charged to your MasterCard Credit Card, XXXX-XXXX-XXXX-XXXX | Paid: $45.00 |
5/12/2017 | Annual fee for Trello (Trello Gold Yearly) for the period May 16, 2017 to May 16, 2018. | Billed: $45.00 |
There is NO button to click on and make a payment and every time I search payment in the help there is no link. Anyone help me?
Hi @Chris Kirk ,
Welcome to the community!
As your issue is with payment/billing! You have to ask Trello support HERE
or
Contact Atlassian Team HERE
Regards,
Soumyadeep
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