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Closing Trello Account - certificate of data destruction or written confirmation

Steph Do
Steph Do
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February 12, 2025

Hi! We are closing out company's Trello account and for security purposes, I need to obtain a certificate of data destruction or written confirmation that our data has been deleted. Does anyone know how to do this? We used to be on the Premium plan, but I have suspended that and requested closure of our workspace already.

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DiMaggio Tucci
DiMaggio Tucci
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February 12, 2025

You need to contact Atlassian directly for this.

 

support.atlassian.com/contact

 

Some options in that link will take you back to this community. I believe that the "Technical Issues" selection will allow you to submit a ticket directly to them.

 

This may also be the type of thing you can speak to/write to their corporate office about, but, transparently, that is a guess on my part.

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Trello
Trello
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CLOUD
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