We have cards with checklists which can be quite large and complex - when we need to move the card to another board e.g. when it moves from one sprint to another, the "ticks" on the checklist don't carry over and it's becoming a real issue having to flip between the old board and the new one to re-do all the ticks.
Are we doing something wrong or is this a known thing?
Marta here, from Trello Support.
Hmm, that's not expected. When you move a card to a different board, if there are checklist items that have been completed already (checked off), these should still display as completed on the new board.
If that's not what you're currently experiencing, please try clearing both your browser's cache and cookies, which will clear out any old session data that may be causing this. Instructions for doing that are here: https://kb.iu.edu/d/ahic
If that doesn't help, please reach out to us at trello.com/contact and we'll be happy to continue to troubleshoot this.
Hi, team, Whether you've been hanging out here in the Trello collection for awhile, or whether you're just now joining us from the Trello Slack Community, we’ve got some exciting news about th...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events