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Changing Plan: Free Trial Premium to Standard Model

Evrim Doğanay Oymaner June 12, 2024

Dear Team,

I had mistakenly activated the premium free trial, and our board member count is 20. I'll not progress with premium, I'll change it to the standard model. However, when I cancel the premium subscription, the only option is the free model. I need to go standard model instead of the free premium trial. I cannot wait until the end of the trial process, because I cannot lose my member suddenly on my board. Could you please support us about this issue?

Thank you in advance!

Evrim

1 answer

0 votes
Gaurav Kataria
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
June 12, 2024

You can change your plan anytime from the billing page https://support.atlassian.com/trello/docs/change-or-cancel-your-trello-plan/

Evrim Doğanay Oymaner June 14, 2024

Hi Guarav, I have already review this page. However, there is no info about canceling free trial premium model.

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DEPLOYMENT TYPE
CLOUD
PRODUCT PLAN
PREMIUM
TAGS
AUG Leaders

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