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Card closes after scrolling

Michael Scisco July 5, 2024

When I open a card and scroll down a long list of items, then attempt to use the text bar, say bold a sentence, the card closes without bolding. If I select content down on the list in the card, then scroll back up to the top and click bold, card doesn't close and text is bolded. Seems only when I scroll down a certain distance does the text bar not work. Help...annoying. 

1 answer

0 votes
Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 5, 2024

Welcome to the community @Michael Scisco 

Sounds like a temporary bug. Have you used another browser and cleared the cache?

Michael Scisco July 5, 2024

Thanks, I am using the Trello desktop app.

Michael Scisco July 5, 2024

I closed and restarted the app and it didn't resolve anything. 

Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 5, 2024

Reinstalling the app can help with the issue, other than that it's the problem in the app itself. Trello is operational.

Michael Scisco July 5, 2024

OK, thanks. I assume reinstalling the app will result in all data loss? Or no?

Nikola Perisic
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
July 5, 2024

No, since your account is linked with your data, not the app itself.

Michael Scisco July 5, 2024

Thanks, that didn't fix the issue...

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