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Card Snooze in a year period doesn´t work!

Thaís Veríssimo de Mello
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May 6, 2024

Hi everyone!

I have some tasks that are recurring annually and I would like to set the snooze card but it won't let me set that amount of time...it freezes when I try to set that interval. Can someone help me?

 

 

1 answer

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Mutya A
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
May 7, 2024

Hey there!

Are you perhaps using the Card Snooze Power-up? If so, can you check if that is enabled on your board properly: https://support.atlassian.com/trello/docs/enabling-power-ups/#Enabling-a-Power-Up 

If that doesn't work, try logging into Trello in the following ways to see if you can reproduce/resolve the issue you are having:

  • Disable all extensions and customizations in your current browser
  • Use a private/incognito browsing tab
  • Try using a different browser on the same computer

For more troubleshooting tips:
https://support.atlassian.com/trello/docs/troubleshooting-browser-issues-with-trello

I hope this helps, but let us know if you have any questions!
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