Can you please clarify that an Observer is considered as a Collaborator???

Support Officer Perth South
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March 25, 2024

I really want clarity on is an Observer considered a Collaborator who I will be charged for???

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Dreamsuite Mike
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March 26, 2024

The single source of truth =  members pageCollaborators Count.gif

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Perisic Nikola
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March 26, 2024

Welcome to the community @Support Officer Perth South 

" These collaborators include Workspace members, guests, and pending invitations. This change aligns with similar restrictions found in other Atlassian products' free editions."

Observers are not included here, so you won't be charged for them.

Dreamsuite Mike
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March 26, 2024

Hi @Perisic Nikola 

 

This is not quite correct.  

 

@Support Officer Perth South 

 

In Trello Free:

Collaborators are those who are in your workspace and include pretty much anyone, whether they are workspace members, board members or pending invitations

 

In Paid Trello:

Workspace members are charged and multi-board guests (those who are members on more than 1 board within the workspace) are charged. 

Single board guests are the only people who are free in a paid workspace

 

 

Board Permission Levels - Completely unrelated to Collaborators and billing:

AdminsMembers and Observers are permissions levels, NOT related to collaborator limit. 

You can see these permissions roughly translated as admin, read/write and read only

Setting someones permission to observer is not available for free workspaces...


 

Perisic Nikola
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March 26, 2024

Okay @Dreamsuite Mike , thanks!

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Perisic Nikola
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March 26, 2024

@Support Officer Perth South  please refer to the @Dreamsuite Mike comment.

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