One of my colleagues forgot his password and can't receive recovery passwords emails from you.
I already asked to our hosting service because I followed the solution you provide here: https://confluence.atlassian.com/kb/atlassian-login-issues-833991866.html to put your domain in to whitelist but they said that there's no email from your domain.
If you’re not receiving password reset or verification emails from Atlassian.
Solution: If you’ve tried resetting your password or have just signed up and haven’t received an email within 10 mins your mail server may be blocking emails from
Check your spam folder for an email from
Contact your mail administrator to whitelist the domain
I tried do the same with my account and didn't get the email too.
So they asked me if you cand send them the log if they have the problem or it's yours.
Please help me, thanks.
Hello friends! From the community that brought you Welcome Wednesday, Throwback Thursday and Friday Fun, welcome to Taco Tuesday, a weekly discussion about all things Trello. The best part? One Tac...
Connect with like-minded Atlassian users at free events near you!Find an event
Connect with like-minded Atlassian users at free events near you!
Unfortunately there are no Community Events near you at the moment.Host an event
You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events