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Can't find board starting from slack

Rafael T_ August 22, 2024

Hi, no way trello can find boards from Slack after linking the apps. may be a safari problem?

2 answers

1 vote
Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
August 23, 2024

Hi @Rafael T_, I'm sorry to hear that you're having trouble with this!

If you open the Trello message shortcut, do you see your Workspace there?

You can open the message shortcut by typing /trello and then selecting "Create card", or by clicking on the message actions and either selecting "Create card from message" or "More message shortcuts" if you don't see that option.

If you don't see your Workspace on your screen, try clicking on the link to connect your Workspace, as seen here:

Screenshot 2024-08-23 at 10.37.17 AM.png

After clicking on that link, on the next page, click "Add to Slack". This will show a list of Workspaces that you can connect:

Screenshot 2024-08-23 at 10.38.09 AM.png

After you select a Workspace, it will take you to the settings page for that Workspace. Scroll to the bottom of that page and click on the "Add to Slack" button.

Rafael T_ August 23, 2024

Thanks for your kind atention, can’t find my way. Could be that the boards were created under a free plan, and i’m under my premium 14-day grial, which seemed to rename the workspace, i don’t know. Will wait till the end of the trial. 
thanks again for your kind answer. Regards.

Caity
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 3, 2024

Are you able to open the Trello message shortcut in Slack at all? If so, do you see any Trello Workspace there?

Rafael T_ September 3, 2024

Hello, thancks for your ansewer. Somehow workspaces did apear, so i managed to interact properly. It’s working as expected and well. Thanck you cor your time.

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0 votes
Rafael T_ August 22, 2024

i mean i can't create card because no boards are found to create in. 

 

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