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Can someone explain why Butler doesn’t always seem to work?

PJRanson March 12, 2024

I use butler to clear ‘DONE’ cards - but sometimes, often actually, it just doesn’t work and I’ve not figured out why.


- I have CARD BUTTON SETUP that does this...

Screenshot 2024-03-12 at 17.51.20.png

- Clears the card of extraneous stuff (dates/labels) and simply plops a “✅ DONE” label on it, and dumps it to the bottom of the list out of the way.

Works perfectly. 


However, I also have a BOARD BUTTON SETUP that does this...

Screenshot 2024-03-12 at 17.53.55.png

- Archives the cards with "✅ DONE” label 

As you can see, it couldn’t be any more simple... IF card got a green label with "✅ DONE” on it... THEN archive it.

Should work no? 

But sometimes it doesn’t... 


I’ve seen elsewhere that butler doesn’t necessarily work with ‘closed’ cards, so could this be the root of the issue? Irrespective of the fact that I’m essentially clearing a card of all that info, could it that it’s still checked off? (y’know... under the hood, invisible to the end user?)

So... just test that with the following test case.

As follows...

1. Created a new card and called it TEST - (no dates, nothing - plain and simple)

2. Clicked the ✅ DONE Button on the card - (worked as expected)

3. Clicked the "CLEAR ✅ DONE” Board button - (and Failed)

Screenshot 2024-03-12 at 18.01.24.pngScreenshot 2024-03-12 at 18.02.36.png


I’m officially stumped. 


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PJRanson March 12, 2024

Update... I’ve just tried again and it now works...??!!

Butler Cleared the Test card!

So maybe it’s a card age thing... :/ or it takes a while to propagate via the datacenter or something. 

Dreamsuite Mike
Community Leader
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March 12, 2024

Sometimes automation can be a bit laggy...

PJRanson March 12, 2024

Thanks Mike, 

It is odd that sometimes some are cleared and some aren’t, in the same lists... I can only assume its down to the indexing.




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