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Can I send a notification when someone selects a value from a custom field drop down list?

Ilyssa Pahia
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September 11, 2024

 

I'm trying to set up an automation for when a value is selected in a custom field, that value description is then sent as an email notification. 

 

For example-

Custom Fields Name- 'Day'

Drop down list values- Monday, Tuesday, Wednesday, Thursday, Friday

 

Say a person on the board selects Monday. I would like an automated email sent to myself that says Person A has selected Monday. 

 

I have been using Trigger "When custom fields 'Name' are completed"

Action

Send an email notification to....

With subject

and Message.... (this is where I think I am stuck?) I am using 

"{customfieldvalue}"

 

assuming it will grab the selection "Monday"..

 

any help is appreciated! 

1 answer

0 votes
Luciana Munhoz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
September 25, 2024

Hi Iyssa! Welcome to the Trello community!

You are on the right path with this automation. I tested here and the only thing I'd recommend you to change is instead of use the trigger "when the custom field xxx are completed", use the other option "when the custom field xxxx is set" (as you are using the dropdown type).

Here's an idea:

when custom field "Day" is set, send an email notification to email@domain.com with subject "Day Selected" and message "{username} selected {customfieldvalue}"

If you want the message to also show who selected the day, you can use the username variable too.

Here's some additional information: https://support.atlassian.com/trello/docs/working-with-custom-fields/

Hope it helps!

 

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