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COBRANÇA INDEVIDA

Boa noite! Assinei a conta premium da trello pois em alguma parte da tela vi 60 dólares o ano. Porém, hoje foi cobrado no meu cartão 180 dolares, equivalente a mais de R$ 1.000,00 +taxa de iof. Gostaria de solicitar o estorno desse valor, pois não tenho condições de arcar, principalmente porque não foi o que acreditei que seria.

2 answers

0 votes
Hermann G_ Nestlehner
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
Oct 02, 2023

"

Bom dia !


Reclamei do cancelamento da minha conta pessoal do Trello.

Só me inscrevi por um mês para testá-lo e achei os recursos limitados e muito caros.

 

Até agora eles não cancelaram minha assinatura e estão cobrando meu cartão.

Exijo feedback urgente sobre este assunto."

 

"

Good morning !


I complained about the cancellation of my personal Trello account.

I only signed up for a month to test it, and I found the features limited and very expensive.

 

So far they have not canceled my subscription and are charging my card.

I demand urgent feedback on this matter."

0 votes
Nic Brough -Adaptavist-
Community Leader
Community Leader
Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
Feb 23, 2023

Welcome to the Atlassian Community!

Raise a support request with Atlassian as soon as you can.  Use the last option on https://support.atlassian.com/trello/ to get to Trello support, they will be able to sort out you out.

-----

Bem-vindo à comunidade Atlassian!

Faça uma solicitação de suporte com a Atlassian o mais rápido possível. Use a última opção em https://support.atlassian.com/trello/ para acessar o suporte do Trello, eles poderão resolver sua cobrança.ur billing 

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