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Automation Can't Find a Board

Joshua King
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I'm New Here
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July 5, 2024

I created and automation rule that (should) move a card to a different board when the due by date is checked (completed). However whenever I check the due by date to complete, nothing happens. In the automation log for this rule it is telling me the the board couldn't be found. I am selecting the board and list it should go into from a drop down list when I created the automation rule. Any ideas of what might be happening?

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Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 8, 2024

Hello, Joshua!

Welcome to the community

Can you check if any of the boards have a blank space at the end of the name? Some users reported that this could cause errors like this. Also, this message can also show up when the user running the rule isn't a board member. Can you confirm if you are a board member on both boards?

Kind regards,
Alisson
Trello Team



Joshua King
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
July 10, 2024

There was a space after the Board name. That fixed it! Thank you so much!!!

Like Alisson Sartor likes this
Alisson Sartor
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
July 11, 2024

Awesome, glad it worked!

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