Automation Can't Find a Board

[Joshua King]

I created and automation rule that (should) move a card to a different board when the due by date is checked (completed). However whenever I check the due by date to complete, nothing happens. In the automation log for this rule it is telling me the the board couldn't be found. I am selecting the board and list it should go into from a drop down list when I created the automation rule. Any ideas of what might be happening?

[Alisson Sartor · Accepted solution]

Hello, Joshua!

Welcome to the community

Can you check if any of the boards have a blank space at the end of the name? Some users reported that this could cause errors like this. Also, this message can also show up when the user running the rule isn't a board member. Can you confirm if you are a board member on both boards?

Kind regards,
Alisson
Trello Team

[Joshua King]

There was a space after the Board name. That fixed it! Thank you so much!!!

[Alisson Sartor]

Awesome, glad it worked!