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Attachments not showing on Trello cards when accessed from a desktop PC

Kerry Kelly
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March 10, 2021

Any attachments such as photos on a Trello card used to be displayed on the main body of the card but now they are only shown if you click on 'Show Details'

When you access the same card through the mobile app the images are displayed but not when the same card is accessed from the desktop app for PCs.

This seems to have changed overnight...

Is there a display setting that needs to be changed in the desktop app?

Any help gratefully received!

Kerry

1 answer

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Answer accepted
Soumyadeep Mandal - SaM
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March 11, 2021

Hi @Kerry Kelly 

Welcome to the Atlassian Community!

Have you uploaded the images from mobile?

I think this happened due to slow cache web data! When you open Trello from the desktop, just wait 1 minute to load the images for the 1st time then it will be visible instantly from the next time onwards!

Please share screenshots of both mobile & desktop if you have further issues!

Kerry Kelly
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 14, 2021

Thanks, it seems to have reverted back to normal now, maybe it was an overnight glitch. Thanks for your answer though.

Kerry

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