Admin of a workspace but unable to remove guests and boards they are admin to, what should I do?

[Anna-Karin Andersson]

I am admin of a Free version of a workspace with 9 boards and 2 of them I am not a member of. In the workspace we have 4 people (guests) that no longer work at our company and who are admins of these boards so I am not able to remove them or remove the boards? 

Any idea how I can remove these 4 people from our workspace, including the 2 boards that we want to delete?

This is what it looks like https://imgur.com/PlAHTYQ

[Caity]

Free Workspaces in Trello are getting some new admin tools that will allow you to fully remove any member or guest. These tools will be available by the end of March.

If you want to remove someone before then, you can do that by starting a free trial of Premium (no credit card required) if you haven’t used a trial previously. That will give you full admin capabilities so that you can remove any member from any board.

[Linda]

Can I revert back to the free workspace after I use the Premium version?

[Caity]

Yes, there's no credit card required, so it will automatically revert back to free at the end of the trial if you don't add a payment method before then.

[Sal]

Hi @Anna-Karin Andersson! This option isn't available at this time to remove them from your Workspace, but we'll add these functionalities available for Workspace admins in free Workspaces soon to make it easier for you to manage your collaborators.

You can read more about it here: https://support.atlassian.com/trello/docs/workspace-user-limit/#Removing-collaborators-from-your-Workspace