Hello! We currently have nine collaborators on our Trello board. I am trying to add a tenth, but when they attempt to join, they see the following message:
Please could you look into this for us? Thanks in advance!
Hello @Tamzin Grigg
If adding a 10th collaborator to a Trello board results in an error, ensure you haven’t reached the collaborator limit for your subscription plan.
For free plans, there is a cap on the number of members per board. Upgrading to a paid plan may resolve the issue.
If the issue persists despite being on a paid plan, contact Atlassian support at https://support.atlassian.com/contact/#/ to investigate further.
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