2FA turned off, but still asks for verification code

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November 13, 2024

How do I fix this? Need a verification code whenever I log in, but when I check in settings, 2FA is already disabled. Anywhere else I need to go to fix this?

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Renato Fagaraz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 15, 2024

Hey there!

I checked your account, and you're right—there's no 2FA enabled right now. I'd really recommend turning it on, though. Not only does it boost your account security, but it can also cut down on those constant verification requests when you log in. Let me know if you need help setting it up!

Andy Mazloom
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November 28, 2024

To answer the question directly, are you saying there is no option to avoid the verification code?  It is not a choice?

Renato Fagaraz
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
November 29, 2024

Correct, there is no option to avoid the verification. 

That said, it's important to mention that, except in cases where you're moving locations or using a VPN, once you have verified your login, you shouldn't be prompted for a new confirmation. 

Like Andy Mazloom likes this

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