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2 accounts on accident. Can't correct email

Dana Lee
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March 21, 2024

I needed to change my email. I had an account connected to a personal email (Trello 1).  I needed it to connect to my work email.  Instead I was directed and ended up making a new account with the correct email(Trello 2).  The Trello 2 does not have any of my cards.  I tried to edit the Trello 1 to the correct email and it says I can't change to my work email because it has it's own account. Do I delete Trello 2 and start over? The confusion is that I was only trying to edit the email on Trello 1 and that was how I ended up with a new account, Trello 2.  How do I combine them with the info on Trello 1 but the email notifications going to the email on Trello2?

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Stephen Wright _Elabor8_
Community Leader
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March 22, 2024

Hi @Dana Lee 

You might be able to delete your Atlassian account, and once you're outside the 14 day grace period, change the email of the first user to the email from the deleted user

However, I think it would be better to either...

Or, reach out to Trello Support for more assistance - https://trello.com/contact#/

Ste

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