Some users are not able to connect their Jira accounts with Slack using the Slack for Jira Server Plugin. Their accounts are showing as disconnected and they are getting an error message saying that their slack token is invalid. This issue is slowly starting to affecting other users as well.
For the steps to reproduce this, in Jira click on the profile icon on the top left and then click on Profile. From there, click on Tools and in the dropdown click on Slack Accounts, where it says you are not connected to Slack. When you click on Workspace you are taken to the screenshot error window and in Jira you are given an error message saying the Slack token was invalid.
What was the solution for this issue?
Recommended Learning For You
Level up your skills with Atlassian learning
How to Shape Effective Teams
Define your team's purpose, clarify roles and responsibilities, and create healthier communication and relationships.
How to Build Strategic Guidance
Designed to help leaders create compelling strategies to achieve better outcomes for their teams and customers.
How to Run Effective Meetings
This course gives you the latest insights, tips, and best practices to help you run better meetings.
You must be a registered user to add a comment. If you've already registered, sign in. Otherwise, register and sign in.