I learned that Vegas is way more distracting than San Jose! Seriously though, I attended a lot of great breakout sessions and focused my learning on how to build psychological safety for my teams, especially those that are remote.
I also had my love of the community re-affirmed as always :)
Community members, are you ready to rock? Get front row access at High Velocity: ITSM World Tour and amp up your service management! Tune in on November 10 to the 2-hour digital broadcas...
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