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Why Can't Use My Team Name for Stride

Fixel Algorithms
Fixel Algorithms
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February 22, 2018

Hello,

I'm trying to create a room for my team with the name fixelalgorithms.
It says the name is taken.

Could it be because we have an HipChat room with that name?

I tried converting HipChat to Stride but it doesn't seem you answer that response.

How can we start with Stride?

Thank You.

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Nágila Marques
Nágila Marques
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 22, 2018

Hi, 

To address your question I would recommend reaching out to our Support team.

You can contact them here - https://support.atlassian.com/stride/

Thank you!

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Fixel Algorithms
Fixel Algorithms
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
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February 22, 2018

I just wonder what's the process to convert HipChat to Stride?

Is it immediate process?

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Nágila Marques
Nágila Marques
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
February 22, 2018

The process isn't immediate, no. However, if you'd like more info regarding the upgrade, feel free to reach out our support team and we'll be happy to assist at any time ;) 

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