Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Suddenly someone's username on my team has changed, he did not change it. Security Issue? Edited

I have had a chat room open for many months.  Suddenly overnight one of my co-workers username, as displayed in the chat, has been shortened, and he says he did nothing to change it.

Previously his name was something like: John Kline Franklin

Suddenly it shows as: JohnF

Apparently my username still has normal 2 word formatting.

For more detail, the chat thread still has John Kline Franklin in messages in the thread which were posted prior to today.  Then any message from today says JohnF.

What's going on here?

1 answer

0 votes

Hi Adam, 

I would recommend reaching out to our Support team.

You can contact them here -

Thank you!

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Stride

Stride and Hipchat Cloud have reached End of Life (updated)

All good things come to an end - thanks to all our customers and partners who have been along the Hipchat and Stride journey with us.  As of Feb 15th 2019, Hipchat Cloud and Stride have reached ...

2,421,877 views 26 26
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you