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How to enable notifications

Where i can use sound for my push notifications when tiket is come?

1 answer

0 votes
Syauqi Atlassian Team Sep 17, 2018

Hi Ann,

Could you specify which platform you are on? Push notification depends on the OS configuration. 

Cheers,

Syauqi

I use Windows7 

Syauqi Atlassian Team Sep 17, 2018

Thanks for the quick answer, just to elaborate on the question, which operating system you are on at the moment?

I use Windows7 

Syauqi Atlassian Team Sep 18, 2018

I was able to get the sound working on my end with Windows 7 without any configuration. Taking a step back, are you getting a push notification and is your sound working correctly?

We did had similar issue on the past notification isn't working correctly  for multiple version of Windows eg. 7, 8 and 10 but it was resolved since.

Could you provide the Windows 7 Build OS and the version of Stride?

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