Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in

Why aren't all notifications sent to all subscribers at the same time?

sandra_drolet
I'm New Here
I'm New Here
Those new to the Atlassian Community have posted less than three times. Give them a warm welcome!
March 10, 2021

We have 2663 subscribers. During an incident they received the notification in staggered intervals, several minutes apart. I would like to know why.

Please a quick answer would be nice.

Thanks!!

 

1 answer

1 accepted

1 vote
Answer accepted
Zach
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
March 12, 2021

Hey Sandra, 

I know that you and I had a ticket covering exactly this, but I'll post the answer here for posterity. 

Statuspage can vendor hundreds to thousands of notifications at once, depending on system load at the time. Once the messages have been vendored our mail vendors will send out the notifications. 

Once that message leaves our we no longer control the path of the message. We could send emails to everyone in the same office, and there would probably still be some difference in delivery times since email can sometimes take a circuitous route to finally reach its destination. 

Hopefully this helps anyone else asking this question in the future! 

Suggest an answer

Log in or Sign up to answer
DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

Atlassian Community Events