Why am I getting this error?

Mandy Martell
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September 23, 2024

Something went wrong

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  • Error type: 429 - Too many requests
  • Log reference: 61397d1e-e310-4f63-9228-f4d26ce20e42

2 answers

0 votes
Dave Mathijs
Community Leader
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September 23, 2024

Hi @Mandy Martell welcome to the Atlassian Community!

I'm afraid I cannot add anymore information than what is listed in the error message, besides some basic troubleshooting:

  • Has it ever worked before?
  • If yes, since when do you have the issue?
  • When trying to reproduce the issue, what steps are you taking on which site before you get this error message?
  • Do you have the same issue with other browsers?
  • Do other users have the same issue?
  • Have you created a support request?
0 votes
Nikola Perisic
Community Leader
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Community Leaders are connectors, ambassadors, and mentors. On the online community, they serve as thought leaders, product experts, and moderators.
September 23, 2024

Welcome to the community @Mandy Martell 

This code usually resembles the API limit that is being used. You can find more information here: https://developer.atlassian.com/cloud/jira/platform/rate-limiting/

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