It's not the same without you

Join the community to find out what other Atlassian users are discussing, debating and creating.

Atlassian Community Hero Image Collage

Webhook Updates Not Firing

I am attempting to deliver updates from my statuspage to a webhook endpoint where I can parse the information and take action based on it (Trigger VictorOps alert for the relevant team(s) when a component is switched from operational). 

I have setup a webhook in Azure LogicApps as well as several through free services online. I configured these  endpoints to respond with a 200 as described in the documentation.

Unfortunately I cannot get StatusPage to fire anything off. I am receiving email updates for every action, but none of my webhooks have received any data. 

1 answer

0 votes

Investigated this with Anthony in a support ticket, but wanted to share some information here as well.

At this time, Statuspage does not honor case-sensitive information in a webhook subscription URL. All addresses are stored as lowercase values.

In this specific case of using an Azure LogicApps webhook, there was a Shared Access Signature value being passed along in the webhook, which requires case sensitive validation. As information was being sent from Statuspage back to LogicApps, there was not an exact match in that SAS value, and thus the payload was rejected.

We've opened this for discussion internally, and if changes are made we will post an update on this thread.

Suggest an answer

Log in or Sign up to answer
Community showcase
Published in Statuspage

Try our new Incident Communication Template Generator

Your customers need to know when your software isn't working as expected - but knowing what to say or how to say it isn't always easy, especially in the heat of the moment. To help make incide...

795 views 0 7
Read article

Community Events

Connect with like-minded Atlassian users at free events near you!

Find an event

Connect with like-minded Atlassian users at free events near you!

Unfortunately there are no Community Events near you at the moment.

Host an event

You're one step closer to meeting fellow Atlassian users at your local event. Learn more about Community Events

Events near you