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Unable to switch to free plan

Josh Wojcik
Josh Wojcik
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February 10, 2023

As a small nonprofit, the free plan fits our needs. When attempting to switch to it, it warns me that role-based access control will be turned off. This is ok as there is just one user configured.

When I click ok, it says Error, you currently aren't eligible for a free plan.

Any thoughts on why this is?

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Nic Brough -Adaptavist-
Nic Brough -Adaptavist-
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February 12, 2023

You must be using one or more features that require a paid plan.

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