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Unable to setup employee viewers they all end up as users

Sean O'Shea
Sean O'Shea
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December 10, 2021 edited

Hello - we have SAML configured and it seems everyone in the AD groups gets added as a team member. 

 

96EA0879-8201-43CC-8A14-23B70A629DAB_4_5005_c.jpeg

We are trying to figure out how instead to get this so employees view the page and not be team members.  Any ideas what we are doing wrong?

We followed this article https://support.atlassian.com/statuspage/docs/require-saml-for-private-pages/

CHeers

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Ronnie Kingston
Ronnie Kingston
Atlassian Team
Atlassian Team members are employees working across the company in a wide variety of roles.
December 13, 2021

Hi Sean,

Thanks for reaching out to us.

Since this is more related to configuration on your specific Statuspage instance, we request you to log a ticket with us via support.atlassian.com

We can help you via that ticket. 

Regards,
Ronnie

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