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Statuspage Icons displayed incorrectly

Dachi Tchonishvili June 28, 2021

Hello,

I have an issue with statuspage component icons displayed incorrectly in notifications and I dont get if I'm doing something wrong or is it a bug.

We are opening an incident in Opsgenie with component tags and then with Statuspage integration creating incident in statuspage to send notifications, here are some examples of correct and incorrect notifications:

1. correct:

Capture.PNGCapture1.PNG

 

2.Incorrect:

Capture2.PNGCapture3.PNG

 

As you can see for newly opened incident when status is investigating and in tags I have specified 'major_outage' Table Games - Com has Operational status in notification, however in statuspage it is displayed as RED icon 'having major_outage'

Capture4.PNG

 

why is this happening? and how can I fix this issue?

1 answer

0 votes
Dachi Tchonishvili June 28, 2021

I forgot to mention that in integration setting I have right option selected:

12.PNG

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DEPLOYMENT TYPE
CLOUD
PERMISSIONS LEVEL
Product Admin
TAGS
AUG Leaders

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