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Status page - Pagerduty tagging



I've been trying to set up Statuspage email incidents templates using pagerduty taggs with moustache (see this for more information

Nothig that I've tryied works. When I create an incident to test the templates what it returns is something like the following: "Service: {{pagerduty.incident}}" without any value at all. Of course our Statuspage is linked with our Pagerduty, but Pagerduty uses the API key v2, and I've read this " Please note that Statuspage currently doesn't support the PagerDuty v2 payload." which makes me wonder, maybe they don't understand each other?

Anyone had this problem? Did you find the solution? 


1 answer

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Answer accepted

For this exact example I used {{}} which returned the PagerDuty Service name.

Other examples I have managed to see working are:

Incident summary: {{pagerduty.incident.trigger_summary_data.subject}}
Incident Start Time: {{pagerduty.incident.created_on}}
PagerDuty Status: {{pagerduty.incident.status}}

Assigned to Name: {{}}
Assigned to email: {{}}
PagerDuty incident reference: {{pagerduty.incident.incident_number}}

Thanks a lot George! We already found another way of getting what we wanted thou.


Best Regrads,

Like Anuj likes this

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