Are you in the loop? Keep up with the latest by making sure you're subscribed to Community Announcements. Just click Watch and select Articles.

×
Create
cancel
Showing results for 
Search instead for 
Did you mean: 
Sign up Log in
Celebration

Earn badges and make progress

You're on your way to the next level! Join the Kudos program to earn points and save your progress.

Deleted user Avatar
Deleted user

Level 1: Seed

25 / 150 points

Next: Root

Avatar

1 badge earned

Collect

Participate in fun challenges

Challenges come and go, but your rewards stay with you. Do more to earn more!

Challenges
Coins

Gift kudos to your peers

What goes around comes around! Share the love by gifting kudos to your peers.

Recognition
Ribbon

Rise up in the ranks

Keep earning points to reach the top of the leaderboard. It resets every quarter so you always have a chance!

Leaderboard

Status page - Pagerduty tagging

Greetings, 

 

I've been trying to set up Statuspage email incidents templates using pagerduty taggs with moustache (see this for more information https://support.atlassian.com/statuspage/docs/pagerduty-mustache-tags/)

Nothig that I've tryied works. When I create an incident to test the templates what it returns is something like the following: "Service: {{pagerduty.incident}}" without any value at all. Of course our Statuspage is linked with our Pagerduty, but Pagerduty uses the API key v2, and I've read this " Please note that Statuspage currently doesn't support the PagerDuty v2 payload." which makes me wonder, maybe they don't understand each other?

Anyone had this problem? Did you find the solution? 

Thanks. 

1 answer

1 accepted

0 votes
Answer accepted

For this exact example I used {{pagerduty.incident.service.name}} which returned the PagerDuty Service name.

Other examples I have managed to see working are:

Incident summary: {{pagerduty.incident.trigger_summary_data.subject}}
Incident Start Time: {{pagerduty.incident.created_on}}
PagerDuty Status: {{pagerduty.incident.status}}

Assigned to Name: {{pagerduty.incident.assigned_to_user.name}}
Assigned to email: {{pagerduty.incident.assigned_to_user.email}}
PagerDuty incident reference: {{pagerduty.incident.incident_number}}

Thanks a lot George! We already found another way of getting what we wanted thou.

 

Best Regrads,

Like Anuj likes this

Suggest an answer

Log in or Sign up to answer
TAGS
AUG Leaders

Atlassian Community Events